Customer Testimonials

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Google Jan 22, 2018
 

After battling with 2 other Ford dealers in Edmonton, Marni came to the rescue and was actually willing to listen to the problems i was having with my car. I was able to book in super quick and had it all fixed that day. Waterloo is very …MoreAfter battling with 2 other Ford dealers in Edmonton, Marni came to the rescue and was actually willing to listen to the problems i was having with my car. I was able to book in super quick and had it all fixed that day. Waterloo is very much out of the way for me, but i will now be going to them for any future car problems or purchases.

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Google Jan 19, 2018
 

WE purchased a 2017 Ford Edge from Waterloo in December 2017. The sales staff went out of their way to find me the right colour and motor size WE were looking for, They also gave us a SUV to drive until the new purchase arrived. The whole staff welcomed us. WE would recommend Waterloo Ford for your next vehicle purchase.

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Facebook Jan 10, 2018
 

I had a recall; therefore, I made an appointment and when I got to the service bay they took the car right in and offered me free drinks. I waited in the lounge area and within a very reasonable time they had the vehicle completed and I was on my way. Thank you for your service and the way I was treated.

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YellowPages Jan 9, 2018
 

I purchased a 2016 Ram from this dealership 1st week of Jan 2018. My salesperson Blake Kowalchuk was a great person to deal with. Did not make this a stressful ordeal,just a friendly conversation , question and answer deal. No hard pressure.Sales manager Tom friendly, helpful, understanding. Nick

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Google Dec 29, 2017
 

Service staff was WONDERFUL! I so appreciate their help, guidance and professionalism. They went above and beyond to ensure I got the service I needed when the dealership I purchased my vehicle from let me down. Thanks for the exceptional customer service!

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Google Dec 28, 2017
 

I bought my car here and book services here, their people are professional and very kind hearted, the atmosphere is warm and comfortable. My experience was always pleasent. Highly recommand this dealer and all other services and hope to buy my second vehicle there, too!

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Facebook Dec 28, 2017
 

Professional service and very fiendly people! I bought my vehicle and do maintenanc here, very satisfied.

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Google Dec 22, 2017
 

Very happy with the attentive customer service that Danny provided. Made our car buying experience less stressful. We left feeling like valued customers. We would not hesitate to recommend friends and family to Waterloo Ford Lincoln & …MoreVery happy with the attentive customer service that Danny provided. Made our car buying experience less stressful. We left feeling like valued customers. We would not hesitate to recommend friends and family to Waterloo Ford Lincoln & especially Danny Micallef in sales. Thanks again !Heather & Mike

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Google Dec 22, 2017
 

I inquired here about buying a vehicle for the 2nd time from a dealership in my life, 1st time in Edmonton, with a sales guy named Daniel B. He was so genuine and truly accommodating, he let me test drive a couple different ones to compare, …MoreI inquired here about buying a vehicle for the 2nd time from a dealership in my life, 1st time in Edmonton, with a sales guy named Daniel B. He was so genuine and truly accommodating, he let me test drive a couple different ones to compare, and took time explaining things to me that I don’t understand or think are important because vehicles aren’t really my thing, but without taking a long time to do it. It really helped with feeling happy and comfortable, and to make a decision I can be proud of. I decided not to buy at the time but i know when I change my mind, I will probably go back to this location, because of the first experience. Overall a great family feeling amongst the staff here and lots of happiness, laughter and smiles which I can appreciate! Also very nice interior and great coffee machine.

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Google Dec 22, 2017
 

Good Day Friends,I bought my beautiful Mustang Eco boost Premium Convertible from Shannon Perreault. It was truly a great experience. Finance Director Mr. Dan Smith did go extra …MoreGood Day Friends,I bought my beautiful Mustang Eco boost Premium Convertible from Shannon Perreault. It was truly a great experience. Finance Director Mr. Dan Smith did go extra mile for me to make sure all is being worked out the way I want it. Finance manager Mr. Terrence Smith made all the paperwork super easy to stamp the deal. Finally, when I was about to leave with my Mustang their General Manager Ms. Stephanie Shek came to say thank you for my business. Absolutely loved their great service. I would highly recommend Waterloo Ford Lincoln to you all. God bless.....

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